FAQ – BestEssays.com

BestEssays.com Working Process

How can I order a paper here?

We made the ordering process very simple and straightforward to save you time. All you need to do is open our Order page and fill in the blanks. Tell us what kind of paper you need, when it is due, how long you want it to be, as well as details regarding the title and formatting requirements. When you’re done with it, check it and confirm, and proceed to make your payment.

How can I pay for my essay?

We give our customers various options for making payments. Our methods include major credit and debit cards from Visa, Maestro, MasterCard, and American Express, as well as Discover and wire transfers.

Can I check the status of my paper and how?

When you make a profile on our website i.e. sign up, you’ll have a user account with us. In it, you can view your orders and check the progress of your paper. Don’t hesitate to reach out to our support if you have more questions.

How long will it take you to write my paper?

The deadline is set by our customers. When you’re making your order, you should indicate when you need it delivered. We guarantee to deliver it before your deadline ends. Our deadline range is quite extensive and starts at only 3 hours.

How will I receive my assignment?

As soon as the writer and editors complete your order, we’ll send you a notification. You can download the ready assignment from your account on the website.

What subjects do your writers work with?

Our writers cover all academic subjects and areas. With hundreds of writers working for us, we have experts that specialize in every subject including Biology, Chemistry, Literature, Math, Law, Economics, Management, Nursing, etc.

Do you write papers for my academic level?

We write papers and do projects for every academic level. When you’re making your order, you’ll be given the option to choose between high school, college, and university level.

Do you have discounts I can claim here?

Absolutely. As soon as you sign up to order from us, you’ll get 15% on your first order. If you return and become a regular, you will immediately take part in our loyalty program. Based on your accumulated orders, you will get lifelong discounts of 5%, 10%, or 15%.

BestEssays.com - Our Writers

What qualifications do BestEssays writers have?

BestEssays writers must have very specific qualifications to work with us. We only work with native English speakers who have a university degree, either Masters or a PhD. They must also have at least 3 years of academic writing experience and pass our writing tests.

How will I know that my paper is written by a good writer?

All you need to do to get an amazing paper is fill out the order form. We will select the writer for you to save you time and make sure that you get a real expert in your field of study. We only assign writers that specialize in the subject the paper is in.

Can I speak to the writer while I wait for my order?

Yes. BestEssays wants to make sure that you have access to the person working on your assignment in case you need them or they need you. You can speak to them from your account on our website – free of charge, of course.

Can I pick the writer that I like?

Yes. If you have a writer that you prefer based on your previous orders with us, you can request that specific expert when you fill out the order form. If the writer is available, we’ll assign him to your order.

Confidentiality, Security, Quality Guarantees

Can I be sure that you’ll deliver before my deadline?

Yes. BestEssays.com guarantees to meet every deadline we agree to. We always urge customers to order ahead to get our best quotes, but even if you have a deadline of a few hours, we’ll meet it.

How can I make sure that my assignment is plagiarism-free?

You don’t have to worry about the originality of your paper at all. Before we deliver any paper to any customer, we double-check it for plagiarism. We use advanced software such as CopyScape to ensure that your assignment is custom and plagiarism-free. You can also opt-in for a plagiarism report in the extras section in the order form.

What should I do if I dislike something about my paper?

If there’s a problem with the paper you downloaded from your account, let us know immediately. You have a few days to review your paper and see if the writer met your requirements. If you have problems, reach out to our support using one of our available contact methods.

Are my order details kept confidential when I buy from you?

Absolutely. We keep all of your information confidential. No one can find out that you chose to buy your papers from us. Once we send the assignment to you, it is only yours to use.

Is it safe for me to order papers on this website?

Yes. We take all necessary measures to keep your data and banking details safe. Payments are processed using SSL encryption and we keep your personal data confidential.

Our Revision and Refund Policy

Can I get my paper revised by your writers?

Yes. We have a free revision policy that is applicable if you have an issue with your paper, the writer, the deadline, etc. If you aren’t happy with our work, reach out to us as soon as possible.

Are revisions of my order free?

Yes. All the revisions during the revision timeframe and based on our policy are free of charge. You have unlimited revisions until you are satisfied with your assignment.

What’s the company’s policy on refunds?

Customers of BestEssays can file for a refund in the following cases:

  • They found plagiarism in the paper and have a report to prove it
  • The writer did not meet the instructions and requirement as per the order details
  • The paper did not live up to the customer’s expectations in terms of quality or accuracy
  • You changed your mind about the order and would like to see if you could get a refund before the writer starts working on it

You have two weeks after receiving the order to make a refund request. We’ll review it and get back to you as soon as possible.

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